FAQs

FAQs

Informative FAQ Section

Answers to common questions that you may have, so we can alleviate any doubts or concerns that you may have prior to making a purchase or trying out a new product. 
Where is my order?

Your confirmation email and tracking email will be able to provide you with up-to-date delivery times. Please chat with us or email us, and we’ll help if you are experiencing any issues.
How do I place an order?

Please note that we only accept orders in mainland UK. We are unable to ship or accept orders from Northern Ireland, Ireland, Channel Islands, Highlands and Islands. Orders will be shipped and delivered within 2-5 business days.
My order has a damaged, missing or incorrect item.

We are very sorry to hear this. Please email us and we’ll take a look and make it right for you.
When can I collect my in-store collection?

We will message you when it is available. The average collection time is 3 business days and we will retain your order for 14 days in store.
How can I chat to you?

You can fill in the form on our Contact page, or alternatively reach out to us via email at info@healthystuffco.com.
What if I'm not satisfied?

If you are not satisfied with any of our services, please contact us directly via email as soon as possible to assist you in resolving any issues.
Can someone recommend the best product for me?

Our in-store colleagues can help you to find the best products for you.

Where are we?

Natural Choice
4 Market Pl,
Knaresborough
HG5 8AG

Healthy Stuff Online Ltd
5 Hunter Road, Osprey house,
Pegasus Business Park,
Castle Donington,
DE74 2TQ

Opening Times
Mon-Fri: 9:00-17:00
Sat: Closed
Sun: Closed